Privacy Policy

Last updated: 10 November 2026

Your privacy matters to me. This policy explains what personal information I collect when you use drysdaledesign.co.za or contact me, why I collect it, and how I keep it safe.

Drysdale Design is run by Suné Drysdale in Cape Town, South Africa. I am the “responsible party” for your personal information under South Africa’s Protection of Personal Information Act (POPIA). If you’re in the European Union or United Kingdom, I also respect your rights under the GDPR.

What I collect and why

I only collect what I need, and only for clear reasons.

When you contact me or request a quote

When you use the contact form or email me, I collect your name, company name, email address, phone number (if you share it) and your message. I use this to reply to you, prepare a quote and, if we work together, to deliver my services. Sharing this information is voluntary, but I can’t respond without your name and email address.

When we work together

If you become a client, I also keep the details I need for invoicing and record-keeping, such as your billing name, address and VAT number if applicable. I keep these to meet my legal and tax obligations.

When you visit the website

Like most websites, mine automatically collects basic technical information, such as your IP address, browser type, device and the pages you visit. This helps me understand how the site is used and keep it secure. See Cookies and analytics below.

What I don’t do

I don’t sell or rent your personal information, and I don’t use it for anything you wouldn’t reasonably expect. I’ll only send you marketing emails if you’ve agreed to receive them, and you can unsubscribe at any time.

Cookies and analytics

Cookies are small text files stored on your device when you visit a website. This site uses:

  • Essential cookies that help the website and contact form work properly and securely.
  • Analytics cookies from Google Analytics (_ga and _ga_ cookies). These tell me how many people visit, which pages they read and how they found the site. The information is grouped and doesn’t identify you personally.

You can block or delete cookies in your browser settings at any time. The site will still work, although some features may not. You can also opt out of Google Analytics across all websites with Google’s opt-out browser add-on.

Who I share it with

I only share your information with trusted service providers who help me run my business, and only as much as they need:

  • Website hosting: stores the website and form submissions
  • Google Analytics: for website statistics
  • Email and business tools: to communicate with you and manage invoices and projects

Some of these providers, such as Google, may store information on servers outside South Africa. I only use providers that protect personal information to a standard similar to POPIA.

I may also share information if the law requires it, for example with tax authorities.

How I keep it safe

I take reasonable steps to protect your information, including a secure (HTTPS) website, strong passwords, two-factor authentication where available, and keeping software up to date. No website is completely secure, but I’ll let you and the Information Regulator know if your information is ever compromised.

How long I keep it

  • Enquiries that don’t lead to work: up to 12 months, then deleted
  • Client and invoicing records: 5 years, as required for tax purposes
  • Analytics data: according to Google Analytics’ retention settings, currently 14 months

Your rights

You have the right to:

  • Ask whether I hold personal information about you, and request a copy
  • Ask me to correct or update information that’s wrong or out of date
  • Ask me to delete your information, where I don’t need to keep it by law
  • Object to me using your information, including for marketing
  • Withdraw your consent at any time, where I rely on it

Making a complaint

If you’re unhappy with how I’ve handled your information, please contact me first so I can put it right. You also have the right to complain to South Africa’s Information Regulator:

If you’re in the EU or UK, you can also contact your local data protection authority.

Changes to this policy

I may update this policy from time to time, for example if I add new tools to my website. The latest version will always be on this page, with the date it was last updated.